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SoftNet, Inc.

Consulting & Support

SoftNet can manage every aspect of your company’s IT needs, from PC support, to server installation, to CIO-level consulting.

Network Support

Let SoftNet set up, manage and support your organization's network. Share resources, collaborate on projects, boost productivity.

Existing network not up to par? Let SoftNet ensure your systems are running at peak performance and that you see a return on your IT investment.

Email Server Management

SoftNet specializes in messaging and collaboration servers, such as Microsoft Exchange Server. Whether you're ready to stop paying your ISP for monthly email services by implementing your own mail server, or just need assistance managing your existing mail servers, SoftNet Inc. can help.

Backup Systems and Redundancy

If you've ever lost data, you know the importance of a solid backup system. Routine maintenance of your existing backup system is equally important. Simply put: If you don't regularly maintain and audit your backup system, you might as well not have one. SoftNet can help you implement and maintain systems from rudimentary to elaborate.

Virtualization

SoftNet specializes in virtualization technologies including VMWare Server, ESX, ESXi, and Microsoft Hyper-V. We can help you deploy a single virtual server or can help you consolidate and virtualize your entire network infrastructure.

Database and Storage Servers

Database and storage servers have become a staple of modern organizations, large and small. SoftNet specializes in implementation and management of database servers such as Microsoft SQL Server, as well as a variety of general storage servers and appliances. SoftNet can help you choose, purchase and implement a new data and storage solution, or assist you in supporting your existing data infrastructure.

Network Security

Network security is a concern for companies of all sizes. Experience a security incident, or need a security audit? Do you need a firewall? Or a business-class virus protection solution? We can help you protect your informational assets.

Software Support

SoftNet can help you deploy and manage your business' software applications. We will assist you from installation, to documentation, to support. Our consultants will interface with your software vendors as necessary to keep your software stable and performing.

PC and Laptop Support

We know that a rock-solid core infrastructure is meaningless without working workstation and laptop computers. SoftNet can assist in deployment and support of your client computers, including installation, maintenance and cleanup.

IT Management

The backbone of a good network is documented procedures and policies. We can help you define your organization's IT policies, and assist you in planning effective procedures.

Workmanship Guarantee

Accountability is key to a successful IT operation. Our work is 100% guaranteed. Should we make a mistake or overlook anything, we will correct it at our expense.

"Why do I need maintenance?"

Neglecting regular maintenance will (sooner or later) result in:

(!) Disk failures

(!) Backup failures

(!) Data loss

(!) Virus outbreaks

(!) Security breaches

(!) Poor system performance

(!) Email outages

(!) Data corruption

(!) System downtime

(!) Loss of productivity

(!) Unnecessary repair/recovery costs

Your Custom Network Maintenance Plan will cover:

* 24 x 7 Server Monitoring - monitoring of server vitals

* Server Health - overall health of your servers

* Backup Systems - monitoring and auditing (testing) of your backups

* Virus Protection - virus activity monitoring and response

* Security Management - firewall and network security management

* Network Equipment - maintenance of routers, switches, etc.

* Exchange Server - Exchange-critical maintenance and monitoring

* Terminal Server - Terminal server specific management

* SQL Server - SQL server and database maintenance

* File/Print Server - file and print services management

* Application Maintenance - software updates and maintenance

* Performance Monitoring - Assessment core system performance

* More - ask for your Custom Network Maintenance Plan

When your network is protected by our SoftNet Assurance maintenance plan, your network will be routinely maintained by a live consultant. In addition, our custom monitoring software will monitor your network and servers 24 hours a day, looking for early signs of problems including virus outbreaks, disk problems, backup failures, event log errors, and more.